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Privacy Policy
Holidays Port is a UK-based travel agency committed to protecting the personal data and privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you enquire about or book a holiday package with us.
What Information Do We Collect? we’ve built strong relationships with top global airlines and hospitality partners, allowing us to offer unbeatable prices without compromising on quality. Whether you're planning a short break, a romantic escape, or a family vacation, our experienced team ensures every detail is managed with precision and care.
To process your holiday enquiry or booking, we may collect the following details:
- Full Name
- Contact Information (email address, phone number)
- Passport details, nationality, and date of birth
- Travel preferences (e.g., destinations, number of travelers)
- Special requirements such as mobility, medical, or dietary needs
- Payment or bank details if you proceed with a booking through our agent
We only collect personal information that is necessary to provide you with our services and to communicate with third parties such as airlines, hotels, and tour operators on your behalf.
How Is Information Collected? We collect your personal data in the following ways:
- When you fill out a booking enquiry form on our website
- When you email or call us to discuss a package
- When you interact with our travel agents directly
- If you voluntarily subscribe to our newsletters or offers
- Via cookies and IP tracking when you visit our website
We do not offer online payments. All bookings are processed manually by our agents, based on your request.
What Is Your Information Used For? Your data is used strictly for the following purposes:
- To manage your holiday enquiry or booking
- To contact you about travel updates, confirmation, and changes
- To share necessary details with third-party suppliers involved in your travel (hotels, airlines, tour operators)
- To send you promotional emails and offers (only if you opt-in)
- To improve our website experience through analytics and cookies
Legal Grounds for Data Collection We collect and process your information based on:
- Contractual necessity – to complete your booking as requested
- Legitimate interest – to communicate relevant services and offers
- Your consent – where you have given permission (e.g., email subscriptions)
- Legal compliance – to meet regulatory requirements
Who Do We Share Your Data With? Your personal data may be shared with:
- Airlines and hotel providers involved in your booking
- Destination-based tour operators and local agents
- Trusted third-party partners helping us deliver our services
- Regulatory authorities, where required by law
We never sell your data or use it for unauthorized marketing purposes.
International Data Transfers Some of our travel partners may be based outside the UK or the European Economic Area. We ensure that any international data sharing complies with UK data protection laws and is done securely.
How Long Do We Keep Your Data? We retain your personal data only for as long as needed to fulfill the purposes stated above, or as required by law (such as financial records for accounting).
Your Rights As a customer, you have the right to:
- Request access to your personal data
- Correct inaccurate or incomplete information
- Withdraw consent or request data deletion
- Object to marketing communications
- File a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please email us at: privacy@holidaysport.co.uk
Cookies & Website Tracking Our website uses cookies to enhance user experience and track anonymous visitor data. This helps us understand how visitors use our site and improve our services. You may disable cookies via your browser settings.
Policy Updates We may update this Privacy Policy as needed to reflect changes in law or our services. Please check this page regularly for updates.
